:: Fentec :: Frequently Asked Questions

FAQs

Frequently Asked Questions

First step would be to call us on 0800 002 725 or email us at sales@fentec.co.nz about the fence system you are interested in.

We can then point you to your closest re-seller or your preferred merchant or we can sort the quoting directly with the merchant and have them email you the quote.

Many stores across NZ stock a range of Fentec Fencing & Gates and many stores also have displays set up where you can view the different products.

Should your preferred store not have what you want in stock we can quickly send it out from one of our four warehouses across NZ to your store where you can collect.

Please check out our store locator for stores that stock and display Fentec Fencing & Gates.

Fentec is a wholesale supplier of fence and gate systems so does not get involved in the installation.

We do however know of someone that can; so, lets us put you in touch with an installer in your area.

As a wholesale supplier of fence and gate systems we don’t visit your site but we most certainly price off a plan.

If you have a plan or diagram you can send us of your proposed fence layout, a line drawing is fine with some measurements then we can put together some options for you.

All Fentec's Aluminum products are stocked in Satin Black.

We can however powder-coat to custom colours as long as they are a standard Dulux powder-coat colour. Charges apply.

All Timber products are supplied in raw finish.

Some do, some don’t. Please refer to our resources page and if in doubt, please call us to discuss.

Absolutely!

Our manufacturing facilities are set up to custom fabricate that special size or design that you need.

Please contact us and we can work together to come up with a solution to your requirement.

We have four warehouses across NZ, Auckland, Wanganui, Christchurch and Invercargill.

All stocked items have a delivery ETA of 2-4 days.

All custom products require an ETA of 10 days.

Aluminum Gates and Fences are covered under a 5-year warranty.

Please download our Return Policy to see the guidelines to get refund with no delays.